> ## Documentation Index
> Fetch the complete documentation index at: https://docs.crealix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently asked questions

> Quick answers about Crealix: credits, exports, watermarks, rights, languages, publishing and more.

## Getting started

> **What is Crealix?**
>
> Crealix is an AI video studio. You give it a topic, a script, a Reddit post, a conversation or a song, and it produces a finished video — script, voices, visuals, captions, music and sound effects — that you can edit, export up to 4K and publish to TikTok, YouTube and Instagram. With [Autopilot](https://docs.crealix.ai/autopilot/overview.md) it can run a whole channel on a schedule.

> **Do I need video editing experience?**
>
> No. Crealix produces a complete video from your input. The [editor](https://docs.crealix.ai/editor/overview.md) is there when you want to change something, and everything in it is point-and-click.

> **How do I sign in?**
>
> With Google, or with a one-time code sent to your email. There's no password.

> **Can I try it for free?**
>
> Yes. New accounts get welcome credits to create and preview videos in the editor. Rendering, downloading and publishing a finished video need a [paid plan](https://docs.crealix.ai/billing/plans.md).

## Credits & billing

> **How much does a video cost?**
>
> It depends on the format and length — a 60-second AI story with images costs about 10–15 credits; Reddit stories, fake texts and Twitter videos cost only their voiceover; character formats with AI video clips cost more. The creator always shows the estimated cost before you create. See [Credits](https://docs.crealix.ai/billing/credits.md).

> **Do I pay for failed generations?**
>
> No. Failed generations are refunded automatically, and every generation is settled on its actual cost, so unused credits go back to your balance.

> **Do credits expire?**
>
> Plan credits are valid until the end of each billing period. Credits you buy and credits you're gifted never expire.

> **Is rendering free?**
>
> Rendering **in your browser** (720p or 1080p) is free and unlimited on paid plans. **Cloud render** is faster, goes up to 4K and costs a few credits.

> **How do I remove the watermark?**
>
> Subscribe to any paid plan. Buying credit packs alone doesn't remove it.

> **Can I cancel any time?**
>
> Yes. Your plan stays active until the end of the period you paid for. See [Plans](https://docs.crealix.ai/billing/plans.md#change-or-cancel-your-plan).

## Videos

> **How long can a video be?**
>
> Up to 20 minutes for AI stories, stock videos, Reddit stories, fake texts, Twitter and split videos. Character formats are designed for short-form: Talking Objects up to 1 minute, AI Movies up to 2 minutes, AI Skeleton up to 2 minutes 30 seconds and AI Dramas up to 3 minutes.

> **Which aspect ratios are supported?**
>
> 9:16 vertical, 16:9 horizontal and 1:1 square for most formats. You can switch aspect ratio in the editor.

> **Which languages can I use?**
>
> Narration and captions in 29 languages — including English, Spanish, Portuguese, French, German, Italian, Chinese and Japanese — with 1,800+ voices. Character formats support a smaller set of dialogue languages.

> **Can I use my own voice?**
>
> Yes. [Clone your voice](https://docs.crealix.ai/workspace/my-voices.md) from a 15–60 second recording, or design a new voice from a description.

> **Can I use my own footage, images or music?**
>
> Yes. Upload media to any scene, upload a custom music track, or build a [Split Video](https://docs.crealix.ai/formats/split-videos.md) from your own clips.

> **How long does generation take?**
>
> Most short videos are ready in a few minutes. Long videos and full AI video take longer. You can leave the page — you'll be notified when it's ready.

## Rights & publishing

> **Can I use Crealix videos commercially?**
>
> Yes. Paid plans include commercial use of the videos you create.

> **Is the background music safe for YouTube?**
>
> Some library tracks may trigger copyright claims on YouTube. Music you create with [AI Music](https://docs.crealix.ai/tools/ai-music.md) or tracks you own are the safer choice.

> **Should I label videos as AI-generated?**
>
> For realistic AI content, YouTube and TikTok ask you to disclose it. The publish panel and Autopilot destinations include the disclosure settings each network requires.

> **Can Crealix post for me automatically?**
>
> Yes — connect your [social accounts](https://docs.crealix.ai/workspace/social-accounts.md) and publish from the editor, or set up an [Autopilot](https://docs.crealix.ai/autopilot/overview.md) series to publish on a schedule.

## AI agents

> **Can I use Crealix from ChatGPT or Claude?**
>
> Yes. Connect Crealix as an app or connector and ask for videos in plain words. It uses your credits and asks before spending. See [AI agents (MCP)](https://docs.crealix.ai/mcp/overview.md).


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